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CAN I RETURN OR EXCHANGE AN ITEM?

Eligible items can be returned for a refund of the merchandise value within 30 days of receiving an order. An original receipt or gift receipt is required

Where do I apply a promotional code?

Include a helpful and informative answer to the frequently asked question here.

How do I track my order?

To track your order, we will send you an email with all the required information. You may then log on to verify the order status of your shipment while tracking if it’s shipped or not as well as can get the access to know where it reached if it’s shipped.

Does Bcpkqjtw charge sales tax?

We do not charge any amount other than the product itself, it’s shipping and handling fee however, there can be any additional charges which may be levied to some areas of shipping imposed by the existing existing territorial authorities.

How can I cancel or change my order?

If you wish to opt for any modification in your order, you may always contact us at our given email within the period of shopping as once the item is shipped; we may not be able to entertain your request of changing or canceling any order and you will be levied with a full charge. We do apologize for the inconvenience you may face in this regard, however in order to not to face any hassle we urge you to go through our returns and shipping policy for further clearance.

WHAT SHOULD I DO WHEN THE PRODUCT WAS INCOMPLETE/DEFECTIVE?

If you get the product is defective, please take the photo and contact us immediately for replacement by coming to contact us page (including the photo for fast resolving)